John - Customer Support
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Latest activity by John - Customer Support-
John - Customer Support created an article,
BBQ Area Booking
Booking a BBQ area at your local Mitre 10 is a great way to fundraise for your community group. This guide explains everything you need to know for a smooth booking process, ensuring your next outd...
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John - Customer Support created an article,
How to Submit a Sponsorship or Donation Request
Mitre 10 stores are locally owned and support their own communities. If you’re seeking sponsorship or a donation, contact your nearest store directly at www.mitre10.co.nz/store-locator.How to Apply...
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John - Customer Support created an article,
Finding Out If a Product Is Available
Wondering if that essential tool or garden accessory is in stock? Mitre 10 makes checking product availability quick and easy, so you can plan your next DIY project or purchase with confidence. Her...
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John - Customer Support created an article,
Requesting a Quote
Need a quote for your next DIY project, garden upgrade, or bulk order? Your local Mitre 10 store can help. All quotes are prepared by individual stores. This means you’ll receive pricing and advice...
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John - Customer Support created an article,
Making a Complaint about a Store
At Mitre 10, we’re committed to great service in every store. If something hasn’t gone right during your visit, we want to know so we can fix it and make your next experience better. Below we expla...
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John - Customer Support created an article,
Checking Your Mitre 10 Gift Card Balance
Mitre 10 gift cards are a handy way to shop for what you need. Before you head in store or shop online, check your balance so you know exactly how much you have to spend.Why Check Your Balance?Regu...
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John - Customer Support created an article,
How to Apply for a Job at Mitre 10
Interested in working with Mitre 10? We’re proud to support Kiwi talent nationwide. If you enjoy DIY, gardening, or great customer service, you might find the right role with us.Explore Job OnlineV...
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John - Customer Support created an article,
How to Change Your Email Address
Keeping your contact details up to date ensures you never miss out on exclusive offers, order updates, or club news. Updating your email address is quick and easy. Here’s how:Update Your Email Addr...
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John - Customer Support created an article,
How to Request Missing Parts
If your Mitre 10 purchase is missing parts or includes incorrect components, we’ll help you get the right parts quickly so you can continue your DIY or home improvement project.Step 1: Identify the...
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John - Customer Support created an article,
What to Do if Your Order Is Missing
If your order hasn’t arrived, we’re here to help. Follow the steps below so we can look into it and get things sorted.1. Check Your Order StatusBefore getting in touch, it’s worth checking a few qu...